Student Support Center

We're here to help you succeed in your photo editing journey

Quick Help Options

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Course Materials

Access video lessons, downloadable resources, and course documents

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Live Chat Support

Get instant help from our support team during business hours

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Video Tutorials

Watch step-by-step tutorials for common questions and techniques

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Frequently Asked Questions

Getting Started

How do I access my course materials?

After enrollment, you'll receive login credentials via email. Simply log in to your student portal to access all course materials, videos, and resources.

What software do I need for the course?

The course covers Adobe Photoshop and Lightroom. We provide detailed installation guides and offer student discounts for Adobe Creative Cloud subscriptions.

Can I download course videos for offline viewing?

Yes! All video lessons can be downloaded for offline viewing. Use our mobile app or download directly from the student portal.

Technical Support

I'm having trouble with video playback

Try refreshing your browser, clearing cache, or switching to a different browser. For persistent issues, contact our technical support team.

My course progress isn't saving

Ensure you're logged in and have a stable internet connection. Progress is automatically saved every 30 seconds. Contact support if issues persist.

System requirements for course platform

Modern web browser (Chrome, Firefox, Safari), stable internet connection (5+ Mbps), and 4GB+ RAM recommended for optimal experience.

Course Content

How long do I have access to the course?

You have lifetime access to all course materials. New content updates are included at no additional cost.

Are there assignments or projects?

Yes! Each module includes hands-on projects with detailed feedback from instructors. Practice files and templates are provided.

Do I get a certificate upon completion?

Yes, you'll receive a verified certificate of completion that you can share on LinkedIn or include in your portfolio.

Contact Support

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Email Support

Get detailed help via email

Email: [email protected]

Response time: 24-48 hours

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Live Chat

Instant help during business hours

Monday - Friday, 9 AM - 6 PM EST

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Phone Support

Speak directly with our team

+1 (555) 123-4567

Available during business hours

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Can't find what you're looking for? Send us a detailed message and we'll get back to you soon.

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